Cool Head Europe, as Data Controller, pays particular attention to the protection of the personal data of its users that visit the site www.coolheadeurope.com

We therefore invite you, before communicating any personal data, to carefully read this Privacy Policy, since it contains important information on the protection of your personal data.

This Privacy Policy:

Is intended to be provided for the website www.coolheadeurope.com, including the dedicated areas in which the user can freely and expressly provide a series of data concerning them to contact Cool Head Europe (or send requests), is provided in compliance with art. 13 of the EU General Data Protection Regulation (hereinafter referred to as “GDPR”) and explains how to use, share, access, modify or delete the personal information provided by the user. The information is also inspired by Recommendation no. 2/2001 relating to minimum requirements for online data collection in the European Union, implemented on 17 May 2001 by Article 29 Working Group.

This Privacy Policy is provided only for this Site and does not apply to other websites that may be consulted by the user via links on the pages of the Site. If you consult other websites, we recommend that you consult their respective privacy policies.

The security measures applicable to this Site have been defined and developed to ensure that the processing of users’ personal data occurs in compliance with the principles of lawfulness, fairness, transparency, purpose and storage limitation, data minimisation, accuracy, integrity and confidentiality, in compliance with current national and European regulations.

Privacy Policy Summary

1. Data controller

2. Personal data being processed

2.1. 2.1. Browsing data

2.2. 2.2. Data provided voluntarily by the user

2.3. 2.3. Cookies

3. Data of minor users

4. Legal basis and purpose of processing

5. Recipients of personal data

6, Transfer of personal data

7. Storage of personal data

8. Rights of the data subject

9. Changes

1. Data controller

The data controller is Cool Head Europe, with registered office in Via Falcone n. 12, 42021 – Bibbiano (RE) Italy Tax Code 02414610358 and VAT number 02414610358. The updated list of data controllers and persons authorised to process data is located at the registered office of the Data Controller. For any further information or clarification, contact Cool Head Europe at the address indicated, or at the email address privacy@coolheadeurope.com

2. Personal data being processed

2.1. 2.2. Data provided voluntarily by the user

The processing of personal data of users who visit and consult the Site is limited to the so-called navigation data whose transmission is necessary for the functioning of the IT systems and programmes necessary to operate the Site but which by their very nature may, in association with other data, allow the identification of users.

These include the IP addresses or names of the computers used by users who connect to the Site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained from the response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the IT platform used by the user.

This data is used for the sole purpose of obtaining anonymous statistical information on the use of the Site and to check its correct functioning. Such data may also be used to ascertain responsibility in the event of the commission of computer crimes against the Site in compliance with the procedures in force at the competent authorities.

With the exception of this occurrence, navigation data is stored only temporarily in compliance with applicable legislation.

2.2. 2.2. Data provided voluntarily by the user

To access the contents of the site, registration is not necessary. However, the Site provides services for which it is necessary to provide your data.

If Cool Head Europe acquires information and personal data, it will inform users in advance about the purposes for which such data are requested and the ways in which they will be used.

By way of example, if the User decides to contact Cool Head Europe through the contact forms, personal data such as name and surname, telephone number, e-mail address and any other information that the user agrees to provide may be requested. The User, in this case, consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header.

Where necessary, Cool Head Europe will acquire the user’s specific consent to the related use of the data.

2.3. Cookies

Cool Head Europe uses cookies through this Site. For all information in this regard, please refer to the specific Cookie Policy.

3. Data of minor users

The Site is not aimed at minors and Cool Head Europe does not knowingly collect personal data from them. In the event of accidental recording of any information about minors, Cool Head Europe will promptly delete it upon user request.

4. Legal basis and purpose of processing

5. Recipients of personal data

The user’s personal data may be shared, for the purposes referred to in paragraph 4 of this Privacy Policy, with:

• • subjects acting as Data Controllers such as, by way of example: people, companies or professional firms that provide assistance and consultancy to Cool Head Europe in accounting, administrative, legal, tax and financial matters; subjects delegated to carry out technical services; credit institutions and insurance companies;
  • Business partners and brands linked to Cool Head Europe Spa and/or associated companies, in particular Versus Refrigerazione www.versusprojects.com and Ch Laboratory Service Enterprise S.r.l. http://www.chlabs.it/;
  • persons authorised by Cool Head Europe to process personal data for activities strictly related to the provision of services, who have an adequate legal obligation of confidentiality;
  • police forces, armed forces and other public administration bodies in order to fulfil the obligations established by laws, regulations and national or European legislation as well as to agencies or professionals for the collection of debts (e.g. unpaid debts towards us) or to allow the defence of Cool Head Europe in court, for example in the case of network violations by users.

6. Transfer of personal data

Cool Head Europe does not transfer personal data to third countries or to international organisations. However, we reserve the right to use cloud services. In this case, the service providers will be selected from among those who provide adequate guarantees, as required by art. 46 GDPR 679/16. Therefore, data will be processed according to one of the methods allowed by current law, such as the implementation of Standard Clauses approved by the European Commission, the selection of subjects adhering to international programmes for the free circulation of data, (e.g. EU-USA Privacy Shield) or operating in countries considered safe by the European Commission.

7. Storage of personal data

The information systems and computer programmes used by Cool Head Europe are configured to minimise the use of personal and identifying data; such data are processed only to achieve the specific purposes pursued from time to time; in any case, the criterion used to determine the retention period is based on compliance with the terms allowed by applicable laws and the principles of minimisation of processing and rational management of archives.

8. Rights of the data subject

In compliance with articles. 15 et seq. of the Regulation, the user has the right to ask Cool Head Europe, at any time, to access their personal data, to rectify or delete them, or to oppose their processing in compliance with art. 21 of the GDPR. They are also entitled to request the limitation of processing in the cases envisaged by art. 18 of the GDPR, as well as to obtain the data concerning you in a structured, commonly used and machine-readable format, in the cases envisaged in art. 20 of the GDPR.

Requests must be sent in writing to the Data Controller at the contact details indicated in paragraph no. 1 of this Privacy Policy.

In any case, the user is always entitled to lodge a complaint with the competent Supervisory Authority (Guarantor for the protection of personal data), in compliance with art. 77 of the Regulation, should they believe that the processing of their data does not comply with the legislation in force.

9. Changes

Cool Head Europe reserves the right to modify or simply update the content of this Privacy Policy, in part or completely, also due to changes in applicable legislation.

Cool Head Europe therefore invites its users to regularly visit this section in order to always be updated on the data collected and the use made of it by the Data Controller.